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PRIVACY POLICY

Olx234 Privacy Policy – Data Protection & Member Privacy in Malaysia

Olx234 values the privacy of every member. This document transparently explains how we collect, store, use, and protect your personal information as a user of our platform.

Last Updated: 1 January 2026 Bahasa Melayu (ms-MY) 256-bit SSL
Our Privacy Commitment
  • Your data is never sold to third parties
  • 256-bit SSL encryption for all data
  • Compliance with Malaysia's PDPA Act
  • Right to request data deletion
  • Full control over privacy settings

How olx234 Protects Your Privacy

Six data protection principles we uphold to keep olx234 members' personal information safe at all times.

Highest-Level Data Encryption

All personal and financial data of olx234 members is protected with 256-bit SSL encryption — the same technology used by global banking institutions such as Maybank and CIMB to secure online transactions.

No Data Sales to Third Parties

Olx234 never sells, rents, or shares member personal information with any third party for marketing purposes without the member's explicit consent. Your data belongs to you.

Full Account Control for Members

Every olx234 member has full control over their personal information through their account settings. You can update, correct, or request deletion of your data at any time by contacting our customer support team.

Compliance with Malaysia's PDPA Act

Olx234 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices meet the legal requirements set out under this Act.

Secure Data Storage

Olx234 member personal data is stored on servers protected by strict access controls, 24-hour monitoring, and regular backup procedures. Only authorised personnel are permitted to access this data.

Marketing Communication Controls

You may choose whether or not to receive any marketing communications from olx234 at any time. An unsubscribe option is readily available in every email or through your account settings.

Contents

This Privacy Policy describes how olx234 ("Platform", "We") collects, stores, processes, and protects your personal information as a member or visitor of our platform. By registering an account or using any olx234 service, you agree to the collection and use of your personal information in accordance with the terms set out in this document.

Important Note: This Privacy Policy applies to all registered members and visitors of the olx234 platform, including those accessing it via mobile web browser. This document should be read together with Terms & Conditions olx234.

We understand that privacy is a matter of great importance to Malaysian users, especially when it involves financial information and sensitive personal data. That is why olx234 invests seriously in security infrastructure and upholds a strict privacy policy to safeguard the interests of every member.

1

Introduction & Scope of Privacy Policy

Olx234 is an online Sports Betting and casino platform operating exclusively for the Malaysian market. In delivering our services — which include Sports Betting on Malaysia Super League football, EPL, badminton, and cricket; Live Casino; video slots; e-sports; and progressive jackpots — we need to collect and process certain personal information from our users.

This Privacy Policy clearly sets out:

  • The types of personal information we collect from you
  • How we collect this information
  • How we use the information we collect
  • Parties with whom we may share your information, if any
  • The security measures we take to protect your data
  • Your rights regarding the personal information we hold

This Privacy Policy applies to all services provided by olx234, including our website, any mobile applications we may release in the future, and all your interactions with our customer support team.

2

Types of Personal Data We Collect

Olx234 collects various categories of personal information depending on the nature of your interactions with our platform. The main data categories we collect are as follows:

Data Category Example Information Requirements
Identity Information Full name, date of birth, national identification number Required for account verification
Contact Information Malaysian phone number, email address Required for registration
Financial Information Bank account number, eWallet details (TNG, GrabPay, Boost) Required for deposits/withdrawals
Gaming Activity Data Betting history, games played, account balance Automatically during use
Technical Data IP address, device type, browser, OS Automatically via cookies
Communication Data Support chat logs, emails to us Recorded for service quality purposes
Sensitive Data: olx234 does not collect sensitive information such as biometric data, medical records, or ethnic origin unless specifically required by applicable laws or regulations. Should such data collection be necessary, we will obtain your explicit consent beforehand.
3

How We Collect Your Personal Information

Olx234 collects your personal information through the following means:

a) Information you provide directly:

  • During the account registration process — name, phone number, date of birth
  • During the identity verification (KYC) process — ID card image, verification selfie
  • When adding a payment method — bank account details, Touch 'n Go eWallet account number, GrabPay, Boost, ShopeePay, DuitNow, or FPX
  • When contacting the customer support team via live chat or email
  • When completing feedback forms or user satisfaction surveys

b) Information collected automatically:

  • Technical data such as IP address, device type, web browser, and operating system each time you access the olx234 platform
  • Records of in-platform activity, including games played, bets placed, session duration, and financial transaction history
  • Location data based on IP address to verify that you are in Malaysia (olx234 operates exclusively for users in Malaysia)
  • Cookie and similar tracking technology information

c) Information from legitimate third parties:

  • Identity verification information from licensed KYC (Know Your Customer) service providers
  • Data shared by payment service providers such as FPX during transaction processing, for verification purposes only
4

Purpose of Personal Information Use

Olx234 uses the personal information collected for the following purposes. We will only use your data for the purposes stated here, unless we obtain your additional consent or are required to do so by law:

  • Account management: To create, manage, and maintain your user account at olx234, including identity verification and password recovery.
  • Transaction processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and to securely and accurately process withdrawal of winnings to your Malaysian bank account.
  • Service delivery: To give you seamless access to all games and features on the olx234 platform, including video slots, Live Casino, Sports Betting, and e-sports.
  • Security & fraud prevention: To detect and prevent fraudulent activity, money laundering, platform abuse, and the use of multiple accounts.
  • Legal compliance: To comply with the requirements of Malaysia's PDPA Act, anti-money laundering (AML) requirements, and directives from relevant authorities.
  • Responsible gaming: To monitor gaming patterns and identify members who may need assistance or intervention related to responsible gaming.
  • Customer support: To provide accurate and effective assistance whenever you contact the olx234 support team.
  • Service communications: To send important notifications about your account, transactions, changes to terms, or security issues that require your attention.
  • Platform improvements: To analyse aggregate usage patterns in order to improve the user experience and introduce new features relevant to Malaysian players.
  • Marketing (with consent): To send information about olx234 promotions, bonuses, and special offers where you have given consent to receive marketing communications.
5

Data Sharing with Third Parties

Olx234 does not sell member personal information to any party. However, in the course of operating the platform, we may share your personal data with the following categories of third parties in limited circumstances:

  • Payment service providers: We share the necessary information with FPX, DuitNow, and recognised eWallet service providers solely for the purpose of processing your deposit and withdrawal transactions. Such sharing is kept to the minimum technically required.
  • Game providers: Usernames and minimal session information may be shared with game providers such as Pragmatic Play, PG Soft, and Evolution Gaming for technical purposes to ensure games function correctly. These providers are bound by strict confidentiality agreements.
  • KYC service provider: For identity verification, we may use licensed third-party services. Any data shared is limited strictly to the information required for verification purposes.
  • Legal authorities: olx234 will disclose personal information to Malaysian authorities where required by law, court order, or to comply with legitimate regulatory requirements.
  • Business transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of that transaction. You will be notified in advance should this situation arise.
olx234 Guarantee: We never share members' personal information with advertising companies, data brokers, or any third party for third-party marketing purposes without your explicit consent. This is our commitment to your privacy.
6

Security & Data Protection

Olx234 invests seriously in security infrastructure to protect our members' personal data. The technical and organisational security measures we have in place include:

  • 256-bit SSL encryption: All communications between your device and olx234's servers are protected by 256-bit SSL/TLS encryption. This means that all transmitted data — including login credentials and financial details — cannot be read by any unauthorised party.
  • Two-factor authentication (2FA): 2FA is available for all member accounts to provide an additional layer of security. You are encouraged to enable this feature in your account settings.
  • 24/7 Security Monitoring: The olx234 security team continuously monitors the platform to detect any suspicious activity or unauthorised access attempts.
  • Internal access controls: Only authorised olx234 personnel who require access in order to carry out their duties may access member personal data. All access is logged and monitored.
  • Secure data backup: Member data is backed up regularly to secure locations to ensure service continuity in the event of an emergency.
  • Regular security testing: olx234 conducts regular penetration testing and security audits to identify and address any vulnerabilities in our systems.

While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in keeping your account secure by:

  • Use a strong, unique password for your olx234 account
  • Not sharing your login credentials with anyone
  • Always log out after each session, especially on shared devices
  • Promptly reporting to olx234 if you suspect any unauthorised activity on your account
7

Cookies & Tracking Technologies

The olx234 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions securely. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Helps us understand how users interact with the olx234 platform — which pages are visited most frequently, time spent in each section, and any errors encountered. This information is used in aggregate form without identifying individuals.
  • Functional cookies: Stores your preferences such as language, display settings, and login information so you do not have to re-enter them each time you visit.
  • Security cookies: Used to detect and prevent fraudulent activity, protecting your account from unauthorised login attempts.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the olx234 platform. For guidance on managing cookies in your browser, please refer to your browser's help section.

Platform Analytics: olx234 uses internal analytics tools to understand platform usage patterns. This data is processed in aggregate and anonymised form for service improvement purposes only, and is not used to identify individual users.
8

Your Rights as an olx234 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and olx234's internal policies, you have the following rights regarding your personal data:

Right of Access
Request a copy of all personal data we hold about you in a readable format.
Right to Rectification
Requesting the correction of inaccurate or incomplete data held in our records.
Right to Erasure
Request the deletion of your personal data when it is no longer needed for the original purpose for which it was collected.
Right to Object
Object to the use of your data for marketing purposes or processing based on our legitimate interests.
Right to Data Portability
Requesting your data in a portable format for transfer to another service provider where applicable.
Right to Restriction
Request restriction of data processing in certain situations while your query or complaint is being resolved.

To exercise any of the above rights, please contact the olx234 support team by email at support@olx234.asia or via our platform's live chat. We will respond to your request within 14 business days. In certain circumstances, we may need to verify your identity before processing your request.

9

Data Retention Period

Olx234 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are our data retention guidelines:

  • Active account data: Retained for as long as your account remains active on olx234 and for the period required after account closure to resolve any outstanding claims or disputes.
  • Financial transaction records: Retained for seven (7) years following each transaction, in accordance with the Companies Act requirements and Malaysia's anti-money laundering regulations.
  • Customer support communication logs: Retained for three (3) years for quality control and dispute resolution purposes.
  • Technical data and access logs: Retained for twelve (12) months for security and fraud detection purposes.
  • Identity verification documents (KYC): Retained for five (5) years after account closure in accordance with legal compliance requirements.

When data is no longer needed and there is no legal obligation to retain it, olx234 will securely delete or anonymise the data in accordance with established procedures.

10

Changes to the Privacy Policy

Olx234 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the services we offer to Malaysian players.

When we make changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying clear in-platform notifications on the olx234 platform for material changes
  • Sending notifications via email or SMS directly to members affected by the changes, where necessary

Your continued use of the olx234 platform following any changes to this Privacy Policy will be considered as your acceptance of the revised terms. We encourage you to review this page periodically to stay up to date.

Material Changes: For any material changes to how we use your personal data, we will obtain your fresh consent before those changes take effect — particularly where they involve using your data for new purposes not previously disclosed.
11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way olx234 handles your personal data, please contact us through any of the following channels:

  • Privacy Email: support@olx234.asia (please include "Privacy Enquiry" in the email subject line)
  • Live Chat: Available on the olx234 platform, 24 hours a day, 7 days a week
  • Email response time: Within 14 business days for privacy-related enquiries

For formal complaints regarding privacy breaches, please submit full details including the type of data involved, the date of the suspected incident, and any other relevant information. Our team takes every complaint seriously and will provide a thorough response.

If you are not satisfied with the response provided by olx234, you also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of the PDPA 2010.

FAQ – olx234 Privacy Policy

No. olx234 has never sold, rented, or shared members' personal information with third parties for marketing or any commercial purpose without the member's explicit consent. We only share the minimum necessary data with technical service providers such as FPX, GrabPay, and recognised eWallet payment processors, solely to enable your transactions to be processed securely.

All financial details — including Malaysian bank account information, Touch 'n Go eWallet account numbers, GrabPay, Boost, ShopeePay, and DuitNow — are protected with 256-bit SSL encryption during transmission and stored in encrypted form on our servers. This information is accessible only by authorised personnel for transaction processing purposes, and is retained in accordance with Malaysian legal compliance requirements.

Yes, you have the right to request deletion of your personal data under Malaysia's PDPA. However, certain limitations apply — olx234 may be required to retain specific data for periods prescribed by law; for example, financial transaction records must be kept for seven years in accordance with Malaysian legal requirements. To submit a data deletion request, contact us by email at support@olx234.asia and we will process your request within 14 business days.

When you close your olx234 account, we will immediately stop using your data for marketing and service purposes. However, certain data may be retained for a specified period as required by law — financial transaction records for seven years, and KYC documents for five years. Once the legal retention period has lapsed, your data will be securely deleted or anonymised. You may request further information regarding data retained after account closure by contacting our support team.

You can opt out of receiving promotional emails from olx234 in several ways: first, click the "Unsubscribe" link found at the bottom of any marketing email we send; second, log in to your account and update your communication preferences under your profile settings; or third, contact our support team via live chat or email to update your communication preferences. Unsubscribe requests will be processed within 5 business days. Please note that even after unsubscribing, you will continue to receive important account-related emails such as transaction confirmations and security notifications.
Olx234 Protects Your Privacy – Secure, Transparent & Trusted
256-bit SSL
PDPA Compliance
No Data Sales
Full Member Control
24/7 Support
Right to Data Deletion

Your Privacy Is Safe at olx234 – Ready to Play?

Over 500,000 Malaysian players trust olx234 — not just for the games, but because we take their security and privacy seriously. Register for free today and enjoy a platform that protects you every step of the way.

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